Frequently Asked Questions
The questions below answer common questions about using Discern Genomics, including our services, memberships, appointments, and policies. For our free public educational resources exploring genetics and genomics, please visit Understanding Genomics.
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Discern Genomics may be helpful for individuals or families seeking clearer understanding of genetic or genomic information in a supportive, non-clinical setting.
You may find the service helpful if you:
Have received genetic test results or genomic information and would like support understanding the terminology, concepts, or scientific context
Have questions relating to inherited conditions or family history
Are exploring information arising from research studies, screening programmes, or direct-to-consumer genetic testing
Would like support discussing scientific literature or emerging genomic research relevant to your questions
Would value supportive space to reflect on uncertainty, emotional responses, or communication considerations relating to genetic information
Sessions are educational, supportive, and non-clinical in nature and are not a substitute for clinical genetics services or medical care.
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Discern Genomics provides educational discussion and supportive communication to help individuals and families better understand genetic and genomic information.
Sessions may include:
Explanation of genomic terminology and concepts
Discussion of genetic reports or genomic information
Discussion of scientific literature and emerging genomic evidence
Exploration of family history questions and inherited conditions
Supportive reflection on uncertainty, emotional responses, or communication challenges relating to genetic information
The approach combines evidence-based genomic education with counselling-informed communication practices that support non-directive, person-centred discussion.
The service is educational, supportive, and non-clinical in nature.
Discern Genomics does not provide medical diagnosis, clinical genetic counselling, psychotherapy, treatment, or medical advice.
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Sessions may help you:
Better understand complex genetic or genomic information
Develop clearer understanding of terminology, uncertainty, and scientific context
Explore relevant scientific literature or emerging genomic evidence
Organise questions for healthcare professionals
Reflect on emotional or practical responses to genetic information
Feel more confident engaging with healthcare or research discussions
Sessions provide dedicated time and supportive space to explore and better understand genetic information in an accessible and client-led setting.
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Outcomes vary depending on your questions and circumstances.
Sessions may help support:
Greater understanding of genomic terminology or reports
Improved understanding of scientific context and limitations
Better organisation of questions or concerns
Increased confidence in discussing information with healthcare professionals
Supportive reflection around uncertainty or emotional impact
Sessions are educational and supportive in nature and do not provide medical diagnosis, clinical genetic counselling, psychotherapy, treatment, or medical advice.
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Sessions may include educational discussion relating to:
Inherited or familial conditions
Rare genetic conditions
Naturally occurring genetic variation and genomic diversity
Variants of uncertain significance (VUS)
Family history questions
Genomic information from clinical services, research studies, or direct-to-consumer testing
Scientific literature or emerging genomic research relevant to client questions
Discussions are educational and supportive in nature and do not replace clinical healthcare services.
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Yes.
Where relevant to your questions, sessions may include discussion of scientific literature, genomic research findings, and emerging evidence.
The aim is to help make complex information more understandable and accessible in a non-clinical educational setting.
Discussion of scientific literature does not constitute clinical interpretation or medical advice.
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Yes.
Genetic information can raise uncertainty, stress, difficult emotions, or complex family discussions.
Discern Genomics offers counselling-informed supportive discussion to help individuals reflect on these experiences in a calm and non-clinical setting.
The service does not provide psychotherapy, mental health treatment, crisis support, or psychiatric care.
Where appropriate, clients may be encouraged to seek additional support from regulated healthcare or mental health professionals.
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No.
Genetic test results are not required.
Sessions may still be helpful if you would like to:
Explore family history questions
Understand genomic concepts
Discuss scientific literature or research findings
Prepare for healthcare appointments
Reflect on uncertainty before or after testing
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Sessions can be booked as standalone appointments or through a membership support option.
Depending on your questions and preferences, sessions may involve:
Educational discussion
Explanation of genomic concepts and terminology
Discussion of scientific literature or genomic reports
Reflective and supportive conversation
Preparation for healthcare discussions
During booking, you may select the session focus outlined in the Five Support Areas to help match the questions and support you are seeking.
After booking, you may be invited to share brief background information ahead of your session.
Sessions are available online and, where available, in person (Falmer).
For additional guidance, please see:
“Before You Book: What to Expect & Choosing a Session” on the Appointments page
“How Membership Support Sessions Work” on the Memberships page.
Session length, fees, and booking information are provided during booking and checkout. Cancellation and rescheduling terms are outlined in the Website Terms of Sale.
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Yes.
Personal information is handled in accordance with UK data protection and privacy requirements.
Information may be shared with carefully selected service providers who support the operation of Discern Genomics, such as secure payment processing, online booking, or video communication platforms. These providers process information only as necessary to deliver the service and are expected to handle data securely and in accordance with applicable data protection requirements.
Personal information is otherwise handled confidentially and is not used or disclosed except where necessary for service provision, or where legally permitted or required within the bounds of Data Protection Legislation and your legal rights.
We are committed to protecting your confidentiality. For more information about how personal data is collected, used, stored, and protected, please refer to the Privacy Policy.
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No.
Discern Genomics is an independent, non-clinical educational service.
NHS and regulated clinical genetics services may provide:
clinical risk assessment,
diagnostic testing,
medical management,
and regulated genetic counselling.
Discern Genomics provides research-informed genomic education with counselling-informed communication and support to help individuals and families better understand and discuss genetic information.
The service does not provide medical diagnosis, clinical genetic counselling, psychotherapy, treatment, or medical advice.
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Yes.
Professional and educational consultations are available for healthcare professionals, researchers, organisations, and patient communities seeking:
Genomic education
Discussion of scientific literature and emerging genomic research
Communication-focused support relating to genetic information
Educational discussion of ethical and communication considerations in genomics
These consultations are educational and non-clinical in nature.